#Rooster teeth invalid multipass upgrade#
#Rooster teeth invalid multipass full#

If you're not happy with your order, you may return or exchange any unused, unworn, unwashed or defective merchandise by contacting our Customer Care team. **Clearance items are final sale and are not eligible for an exchange. Please place your replacement order online.

A prepaid return shipping label will be provided by our Customer Care team. For expedited service and selection, exchanges will be processed as a return/full refund. Items must be unused, unworn, and unwashed to qualify for an exchange. You may exchange your item within 45 days of the order purchase date by contacting our Customer Care team. **Clearance (final sale items), retired items, Limited Edition items, and gift cards are not eligible for return. Return shipping will not be provided by Rooster Teeth Productions, LLC. Returns made within 45 days of the order purchase date will be refunded to the original form of payment. If you're not happy with your order, you may return any unused, unworn, unwashed or defective merchandise by contacting our Customer Care team. However, if your order is processing or has shipped, we will be unable to modify it. If your order has not yet been processed, we may be able to correct it. If you find that you have made an error in your order, please notify us immediately by filling out our customer service web form. 19th) orders may take 3 business days to ship.Ĭan I change my order after it’s been placed? If your order cannot be shipped within 30 days of the date of purchase, you will be given the option to cancel your order.ĭuring peak Holiday Season (Nov. In-stock merchandise will be shipped within 2 business days. Please check with your local customs or postal authority for more specific information about these fees. International orders may be subject to customs duties/fees, which we have no control over.

#Rooster teeth invalid multipass full#

To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.ĭo international orders have to pay customs, duties, and taxes? Please note that the shipping rates for many items we sell are weight-based.

#Rooster teeth invalid multipass upgrade#

You may upgrade to expedited shipping at an additional cost.

Our standard shipping method is DHL Smart Mail Ground (3-9 transit days). When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. You can track your shipments in here.

We can ship to virtually any address in the world. We thank you for your patience during this time.** You will receive an email once your order ships out. **Please note that it may take longer to fulfil and ship your order as our distribution center puts the health and safety of their employees first.